Find out what customers are saying about Bob Howard Honda.
Brought my car in for a repair of my sun roof that was not opening or closing. They had it fixed the next day since a motor replacement was required. Fast turn around and the service account manager kept me informed the whole way.
Customer: Pat M
Very smooth and quick process. The employees were very respectful and helpful with everything.
Customer: amber nivin
Great service. Clean and friendly environment. My vehicle service was done in the time that was provided. Thanks.
Customer: Deionne Johnson
Gino was great and very professional. Car was ready sooner than expected. Was able to make appointment convenient for me. Would definitely recommend Bob Howard Service
Customer: Linda Robertson
The entire purchasing process was streamlined and efficient. Appreciate being able to negotiate the price online before coming in to purchase--there were no surprises. Sales representative Ronnie Poulson was great at explaining the car's features and helping me become familiar with them before I drove the car home.
Customer: Debby Yarbrough
Good price, good selection, friendly people.
Customer: Lisa Gilsleider
Very positive experience. Ricardo was great in the service dept!
Customer: Brett McKnight
Everyone was very helpful. Service was excellent. I was able to get in for an appointment the same day I called. My car was ready when they said it would be.
Customer Rep CJ was awesome. He provided great customer service. The technicians on September 08, 2020 provided expedient service. The best thus far i have experienced at this location.
As always, i had a great experience. My oil change was completed in a timely manner and the cost was very generous as well. Great job!
Great deal. if you need Honda in Oklahoma, go to Bob Howard. I've reached almost every shop in OK and bought it here. Do not waste your time to find other prices
We had maintenance performed by Bob Howard Honda on 08/29/2020 and the overall experience was great! Service was completed quickly and communication from the Service Rep (Gino) was quick, easy, and professional.
Customer: J Permenter
The work was done quickly and professionally. Everyone wore a mask and was that was appreciated.
Customer: Cindy Birdwell
Everyone was very nice and helpful. I would recommend buying a car from them. It was an easy process even my grandma could do it.
Outstanding service! I was hesitant about dealer cost but the work was outstanding! My older 2003 Pilot now runs like new and is so quiet! Brakes also don’t squeak like the non Honda brakes usually do after replacement!
Customer: Keep used Pilot
Got a very good deal. They keep what they promised over the phone. I had fear that what they told me over the phone will be different when I appeared in person just like other dealers. But to my surprised, they are real and honest people. Special thanks to Cal Rude and Jacqueline Morales.
Customer: Marita Harmon
Nice people To work with. There were no hard sell tactics. Convenient location For us. We would have like to had a bigger selection of vehicles on the lot but apparently inventory is low all over.
Customer: Pilot Lover
The service advisor, CJ was very helpful in getting my Pilot serviced. Great communication with me on everything I needed to know. I always use them! Never will take my vehicle anywhere else. Thank you?
Excellent customer service by Joseph our salesman
Excellent customer service ! Very helpful and very detailed on the car and sharing other information that was very helpful to us. Joseph was our salesman
Customer: Koby Celsor
Bought a vehicle Feb 2020. Everyone was very nice and overly accommodating (as I had children with me). After purchasing the vehicle I received a few calls to make sure I was happy with the vehicle. July/Aug 2020 I received a text message reminder that it was time to bring my vehicle in for servicing. Took it in for servicing yesterday. They had it in and out in less than 1.5 hours
Customer: Keitra Riggins
Great overall experience. They worked to make sure I was not overcharged and were able to get my car completed before I needed it back. Overall very pleased with the customer service and the work completed.
Customer: Scott Trigg
By far the best place to buy a car in the OKC area. Everyone here actually wanted to help rather than try to screw you over like most places. They were so helpful and made my first car purchase a great experience. Franklin was awesome and made the process so easy for me! I would for sure recommend Bob Howard Honda!
Customer: elizabeth zluticky
Transmission service and oil change
Ricardo gave my wife great customer service. Check-in was fast and the vehicle was returned before the expected completion time. You can take your Honda for good service!
Customer: Joe Bailey
We have never been here before and had some ignition problem with our Honda. We had bought an extended warranty from another dealership, and to be honest we were very hesitant. Our service advisor Kristian (Christian) was very helpful. They went above and beyond to assist us deal with the warranty company and get us taken care of. Who knows maybe my next vehicle will be purchased with this dealership.
Customer: Jason D Proffitte Sr.
Specific Repairs Fixed Well and Quickly
Gino Leone was excellent with listening to my very specific situation and being able to understand and help recommend specific repairs. Other repairs were suggested but not pressed, which I appreciate. The repair work was excellent. On pick up, I did have to wait a little too long for someone to help me and a concerning number of customers and mechanics were not wearing face masks appropriately at all times.
Customer: Austin Rice
My vehicle had been disabled for sometime because somebody chose to steal it. After having another steering column put in had to send it out to get reprogrammed. Geno was my advisor and did an excellent job of communicating with me and getting me going. Thanks so much Bob Howard.
Customer: vicki walker
I was treated excellent, professional and kind!!! Gino Leone was my service Advisor I could not have been treated better. Gino was super busy, having to take care of a large run of customers, both when I dropped the car off and hours later at the end of the day; it never showed, Gino was totally upbeat and effective. Thank you for your service.
Customer: Bradly Hemphill
Kristian Ludington was very knowledgeable and he explained really well about all my car issues. I was really impressed with how he dealt with all the issues and fixed up my car.
Great service as always!
It feels great to know my car is getting the best care available! I can always depend on quality service and attentive, professional employees. Thank you!
Just an oil change. They always inform me of updat
I showed up early for an oil change. I got right in, fast and efficient. Friendly staff and clean facility. I’ve always had a good experience.
Service for A17 notices on my 2018 Honda Accord
Reginald gave me excellent service, even allowed me to stay in the waiting room after the work was done due to a heavy thunderstorm passing through at the time.
Customer: Marylee Jones
Transparent, helpful, and reasonable. Bob Howard Honda has twice helped me find the right Honda for me and my family. There were no threats of “what will it take to get you in this car today” and I didn’t leave with any ill feelings or regrets! Best of all their ads don’t contain creepy sales managers or dealer owners. Thank you.
Customer: Thomas Charnota
2007 Honda CRV
Kristian (I believe that was his name) was fantastic! His customer service skills were great and I love that he gave me in-depth details about what was going on with my car.
Great service in good time!
Great service, honest recommendations! Timely work! Great customer service from our service coordinator! Definitely be back and I will recommend to people. Thank you a ton!
Customer: Melisha Miles
Service and repair
Overall the Service was excellent. I World highlight recommend this dealer to a friend or relative for Service or repair OF her or his Honda.
Customer: Annabelle Buendia
Couldn’t have been happier with the service. Start to finish these guys we’re on their game. I am so excited about my new car and so thankful for people like Mike at Bob Howard Honda who make things easy! He even showed me how to get everything set up on my settings!
Customer: Jamie Marrs
Overall great experience
I bought a new Honda with them and was pleased with the experience. Our salesman was great, and even though they had to stay over an hour past closing time to finish our deal, they all did so with no complaints. This is a great place to buy a car.
Mr. Rock Man
Gino was my senior Service advisor At Bob howard Honda in Edmond OK For this service and he was professional in all aspects. He also was very informative about potential future services probably needed.
Customer: Mr. Rock man
Took my Honda Odessa in to be serviced and a recall repair. All was handled quickly and efficiently. Service representative was very friendly and respectful of my time. Very affordable! They keep in timely communication.
I bought my last car here about 5 years ago and came back last week to upgrade. Victor was awesome and he went above and beyond! The whole experience was fantastic all the way through the finance department and to sales at the end. Each person helped make this experience the best car buying experience I have ever had. It was so great that we came back the next day to see Victor for a Commuter car for my husband. We have already told a couple people that this is the place we will continue to do business and servicing. Thank you so much for making us feel great about our decision to do business with you!
Customer: Jessica Lackey-Kaplan
The 2016 Civic came back with a clean car. Kristian, the...
The 2016 Civic came back with a clean car. Kristian, the Service Adviser did a great job! Explained what was needed, got the car serviced before lunch!! Didn't break the bank too!
Customer: Roger B
Had the 2016 Civic serviced. Great price, excellent service advisor, Kristian J.?, I forget. He got me through the whole visit before lunch! The car was clean when I got it back.
Customer: Roger B
Buying a new CRV Honda
I first talked to Steven when I was on my way to Battison Honda to purchase a Honda. Battison went back on a deal we agreed on, so I left there and went to Bob Howard and made a deal with Steven.
Customer: Jon Jones
Friendly Sales Experience
Mike listened to our needs and desires; let us drive a couple of cars; and answered our questions and concerns. We did buy that day and he had the car go through certified inspection that day. We are happy with our purchase. We have purchased and serviced several cars here over the past 15 years.
Fantastic place. Made the car-buying process easy. Staff made sure they outlined everything from repairs to warranties to financing. Will be going here again when I get another car in the future. Thanks for all the help!
Excellent experience at Bob Howard
We had a great experience with the guys at Bob Howard. Our salesman EJ and the other guys in that office are very helpful. Our son bought his first car and they made his visit there and the whole buying experience very easy to go thru for him.
Customer: Bob Howard fan
I can’t thank Bob Howard Honda enough for diagnosing and fixing our vehicle! We traveled from Georgia on a road trip out west and our wheel bearing went out. They were able to get the parts in and fix it within the same day. Thank you for getting us back on the road to enjoy our vacation. Everyone we dealt with was very nice and helpful!
Customer: Hannah Rice
Outstanding and stellar quality service. The Service Department was very courteous and friendly. I will return in the future for my Honda Service needs. Many thanks.
Customer: Doug I
Great service and price! Russ was very helpful and...
Great service and price! Russ was very helpful and communicated all the service updates and needs for my vehicle. I will definitely be returning to this location.
Steven has been great accommodating my special needs while car shopping during the pandemic. He is honest, straightforward, and follows thru with his commitments. He should be recognized for his customer service skills.
Great service on our2012 Odyssey. Timing belt replacement...
Great service on our2012 Odyssey. Timing belt replacement scheduled and completed at the promised time. Advisor and cashier were friendly and courteous. Will recommend to all Honda owners,
My experience at Bob Howard was absolutely exceptional....
My experience at Bob Howard was absolutely exceptional. From the sales manager Bret to the salesman Hector we were treated with care and respect. Blake Gideon
Gotten my old car serviced there a few times and recently bought a new CR-V Hybrid. Staff who helped me were super friendly! Car buying stresses me out but they weren’t super pushy or put pressure on me to get buy or upgrade to anything. Gave me the time I needed to think about what I wanted to do and I love love LOVE my new car! Would definitely recommend if you’re in the market for a nice and fuel-efficient car.
Customer: Charlie Baum-Sehon
I purchased my Honda CRV in June 2019 I love my car! They always provide great service! I will continue to encourage friends and family to go there.
Customer: Susan Ivey
I had rather a bad experience car shopping next door and didn't leave with car. The next day Cal contacted me and asked if he could help me find the car I want. He helped me and made sure I was taken care of and had Jacquie help me and she was more than 10 star status. I got the car I wanted and didn't have a bad experience. I heard often while waiting for my turn in the little room lots of laughter and so many people seemed happy to be working. Made me feel good about my purchase. I recommend Cal, Jacquie and Dustin, great people!
Customer: Jennifer Mumme
Great service in midst of the pandemic when everyone is...
Great service in midst of the pandemic when everyone is social distancing. Everyone, especially Russ were great. I always get my CRV services at a Honda dealer and frequently go to Bob Howard Honda.
I was professionally greeted by Ben at my appointment time. Check in was quick and easy. The service drive and waiting area were pristine. Service was completed right on schedule. The cashier was very pleasant and I was back on the road as a very satisfied customer.
Customer: Mike Sanders
Honda CR-V ex
Great experience. Liked Steven Moore the salesman. Financing department was excellent. I would recommend this dealership . Fast and courteous. Enjoyed the customer service experience.
Customer: Jessie A
Jacqueline was great! Made buying my car actually enjoyable. I got exactly what I wanted with no pressure, at the price I wanted. Very pleased!
I really appreciate the staff. The general manager Brett Goodner offered me a great price over the computer. The sales manager, Cal Rude, met with us and was very helpful. they didn’t try to add anything or change any prices after we got there. Finally, the finance manager , Dustin Bradford was helpful and didn’t try to add on unneeded extras. a great experience all around. thank you. Steve P
Customer: Steve Polloc,
The best experience I have had with them.
This last experience at Bob Howard Honda was the best I’ve ever had. Russ the service manager was awesome. Glad they were to work with.
Customer: Shelly Gregory
Very detailed and informative. Was not pushy with the optional stuff. Definitely will return for my next service issue.
Customer: Joseph Jones
Gino was my initial service guy but when I picked up my vehicle another gentleman helped me and I did not get his name, hopefully you can look it up. Both men were very courteous and detail oriented. The first gentleman just wrote down my service needs and the second gentleman explained in detail all services provided today. I have always been treated kindly at this dealership and do not plan to go anywhere else.
Customer: Linda Donnelly
My guys was excellent. I really appreciate hi communication and his quick response. Thank you very much for all your help. I would highly recommended him
Customer: BRENT Geis
Thank you, Thank you, Thank you!!!
Gino is the best Service Advisor! After I pulled in, he greeted me by my name. Gino asked questions about the issue with my car and listened to me. He kept me informed while repairs to my vehicle were being made. He’s very respectful and professional. Wishing all of the Bob Howard Honda team a Happy Easter weekend! Stay safe!
Great job by CJ in Service!
CJ took great care of me. I used to go to Battison Honda but am glad I came to Bob Howard. Thankful to CJ for getting me taken care of!
Friendly, didn’t try to sell me on extra stuff
Great customer service even during stressful times. I always trust a place more (and go back) when they don’t oversell me services I don’t need
First time I’ve had a good experience with this dealership. Thanks Austin for your integrity and fixing my car. The last time I took it in the repairman said he replaced the battery, which wasn’t done. Thanks Austin for correcting that.
I went in early for oil change and tire rotation.
30k check up, as well . Fast and informative, great people! I will continue to go back for recommended services. Everyone has always been pleasant.
Customer: Dan Caram
Gino provided exceptional customer service. He explained all the repairs in language that was easy to understand and was very accommodating. I trust his expertise and recommendations. Love this dealership!!
Customer: LP fromEdmond
New key programmed
The service was great. Process and price upfront with no surprises. I felt at ease with my visit. The facility was nice and clean and quiet
Ricardo was amazing helping me with an oil change and educating me on something that needed repaired I didn’t know about. Overall I learned something new and did not feel pressured to spend more.
Customer: Miss America
I was just pleased with everyone on the sales staff they listened to my needs they understood that I was very very busy I did not have a lot of time to spend in the dealership. I gave him the details of what I wanted what I needed and how much I was willing to pay for it and from there they pretty much took over came back sent me emails or left me text messages with what they could do. I walked in signed a couple pieces of paperwork 3 days later and walked out with the car one hour later again what exactly the car buying experience probably should be. If you do it the right way and work with somebody like Bob Howard Honda you can make it happen every time I’ll definitely buy another car from them in the future.
Customer: Jon Peschka
I brought my car in to replace a flat tire that I had on a Saturday afternoon. I did not have a service appointment but BHH replaced my tire quickly at a reasonable price. Great customer service at BHH.
Customer: Pat Morgan
This was my tenth car buying experience, my ninth Honda. Happily I can say this was probably the best out of all ten. I went into the dealership feeling anxious and irritable due to previous experiences. We were prepared to spend a long frustrating day of test drives and credit checks. Fortunately I knew the exact car I wanted and they had it, even with my first color choice. Our credit score is great and the finance manager acknowledged that and was very efficient with the paperwork. There were no feelings of frustration or disappointment as in previous car buying experiences. We walked out with what we came for and it only took a couple of hours. A for real win-win situation.
Great and quick service!
I arrived and was attended quick and in a friendly manner. Provided my coupons and there was no issue at all unlike most places that send out coupons then want to argue about them. I was out sooner than I expected, will definitely be returning.
Customer: Eddie Pelayo
CJ was great explained everything clearly. Worked to get me the best discount. Even looked at coupons I had on my phone. Kept me in the loop on all repairs.
Customer: Trudy Edmond
Tires were readily available for replacement, unlike other dealers. They have to get spare tires somewhere else. It didn’t take long for me to wait at this dealer.
Customer: Anna Buendia
Ben was the best car salesman that I’ve ever had. He worked with everything I told him, and he definitely worked to get me what I wanted! Highly recommend Ben as a salesman! He went through every single detail on the car I bought on what to do and how to use everything electrically! Thanks Ben for being so great!
Customer: Miraha Medina
Bob Howard Honda Service Department is Awesone!
Bob Howard Honda Service Department is awesome! I always use this place for routine maintenance and repairs to my car. Eric as my Service Advisor today. He was nice, polite, and answered all of my questions.
From the time I pulled up till finish I was pleased. And the fact their open on Sunday is a big plusAlso got tires rotated and wipers replaced
First oil change
My process was perfect and I felt special. I was informed every step of the way and they went above and beyond to help me
Check engine light came on in my Odessey
The check engine light came on and I went to Bob Howard Honda, and they expertly figured out the problem, fixed it, and I was on my merry way.
Customer: Greg Burns
Service put in overtime so my Pilot was ready for Christmas!
I needed a new rack and pinion and engine mount on my 2011 Pilot. CJ and the tech got it done in one day so I had my Pilot for Christmas and holiday travel!
I just needed a routine repair service on my car and this was a wonder experience, very timely, and every employee that I encountered showed great customer service!
The staff was very friendly and helpful in purchasing a new vehicle. The facilities were clean. Joseph was kind and knowledgeable of the vehicle. Thank you
This dealership should hire more stuff, I only see one seller. So they can only give fully survive to one customer in one time. However, Jacque is sincere both at attitude and price . She did a lot to help me choose my CR-V.
Customer: yixuan shen
Quick 45 minute oil change And tire rotation. Awesome customer service and updated by text throughout the process. Would highly recommend. Even if you are waiting there which I was it was quick and easy
Everything very easy: quick recall repairs, smooth scheduling, and friendly staff. I am satisfied with how the service went and would go for recall service again.
Customer: Cameron J
Very efficient and nice job with an oil change, tire rotation, and inspection. Very interested service advisor who gave me all of the details promptly.
Great experience. Service advisor Gino was great to communicate and the email coupon for oil change was a great deal. They caught that my transmission fluid was low and refilled it, saving me lots of trouble down the road. Definitely will return.
Customer: Desiree Jang
I was extremely impressed with the customer service I have received! My advisor, Angelic has followed up with me multiple times to ensure everything went well. This was extremely helpful because a tire pressure light came on after service and her follow up texting has allowed me to get my vehicle back in quickly to get it resolved!
Customer: Tim Heskett
Very efficient initial same day scheduling ; very personable employees; very clean office area; on time service; entertaining wait room. Bathrooms all working and clean
Kevin helped us get out of the door with the exact car I came looking for! I was truly so excited! Sheryl was our salesman and she was good too! Would definitely work with anyone there!
Customer: Brittany Ray
I had a routine service for my 2013 Accord, and the work was done efficiently and the service personnel were friendly, accessible, and informative. Will go back for future maintenance.
Bob Howard Honda performed an A1 maintenance today for my 2019 Honda Insight that I purchased last year from them. I'm impressed with how quick and easy it was to schedule the appointment on their website. I used the shuttle service and then had someone drop me off when service was complete. The cost for a full synthetic oil and filter change plus tire rotation and repair of a tire with a nail in it (that I didn't know about) was quite a bit less than just the cost of the oil change at a quick service shop (that would have stripped out the many screws/bolts when replacing the cover under the oil filter...or just left it off). No unexpected charges, no additional charge for the car being a hybrid, no attempt to sell me anything other than what I requested. Perfect! I'll be returning to Bob Howard for all my future Honda service. Thank you for providing great service at a very reasonable price! Eric was the service manager for my visit and did a great job.
Customer: Greg Mackey
Great customer service
They provide great service. I recommend this dealer for all your automotive needs. I enjoy doing business with them and they are good and reliable.
We had to have our vehicle towed to Bob Howard the day before Thanksgiving. We got there after the service department was closed. We were able to leave keys with one of their techs still onsite. They got the vehicle repaired on Friday and we were so thankful that they had weekend hours to pick up our car. Russ from service was courtesy and friendly and put us at ease so that we could enjoy out Thanksgiving with family. We really appreciate their attention and customer service!
Customer: Frances Dewell
Rus and the fine friendly folks at Bob Howard Honda service department took great care of my vehicle. They are a pleasure to work with. If you own a Honda vehicle please consider them for your Honda service needs. In my 3-4 encounters with them they have been not only professional but polite and easy to work with. Going above and beyond my expectations.
Customer: Kevin Langdon
Go to Bob Howard Honda! You will be well taken care of! Russell was so courteous and professional when checking up on my 2018 Honda Civic. My partner and I got caught in a snow storm in Santa Fe the day before during my road trip from LA to DC. The bottom of my car got all torn up, and the front passenger-side bumper hung down a bit, making a dragging noise. Our anxiety settled down when Russell took care of everything efficiently and with confidence. His warmth gave us much-needed peace of mind. We were lucky to have experienced such amazing customer service and Oklahoma kindness. My partner even said he deserved a 10/5 because they were so amazing!
Customer: Lauren Yang
I've being bringing my Accord there over 6 years. I always look for Gino. His friendly demeanor is infectious. I trust this guy. Always professional and enthusiastic about the needed repairs. He is my guy!!!
Customer: Kenneth McCray
I came here tonight with a friend who was looking for a car. We worked with Scott and it was the single best experience I’ve ever had at a dealership, and I worked at one. He’s honest, transparent, and looks out for YOUR best interest. We may not have left with a car, but he will get us the perfect one tomorrow! I came in asking tons of questions knowing how shady dealerships are and he answered every single one honestly and tore down the wall I built up towards dealerships. #ScottRocks
Customer: Micaila Dice
a great experience
Great experience. The sales consultant was knowledgeable about the car we were buying and courteous to explain the features of the car, so we left with confidence and without confusion, with a new car in our hands.
Quick service for a walk in. Service was great, the dealership is clean and very friendly people. I was informed of all service’s to be completed.
Customer: Dan Caram
Quick, knowledgeable, and efficient
Joseph Jones and John Thompson were both very knowledgeable regarding the vehicles andcwhat features each had and how to operate it. They directed me to the vehicle I needed and showed me how to work it before sending me off into the world.
Bought a 2020 Honda Accord Sport
I went into the day with a price I wanted to pay in my head. I had shopped other dealers during the day and was unable to get a price close to where I wanted. I was able to get the price I wanted in about 3 minutes on the phone. Their initial offer without hearing my price was actually a little below where I was expecting to be. I walked into the dealership and was not messed with on my phone price. There was no back and forth with an unseen person. They didn't try to add additional fees or use dealer add ons to change my price. I went in with preapproved financing, they saw my rate, and told me they couldn't beat my rate. Instead of trying to manipulate numbers to get me to use their financing, they went straight to work on the final paperwork. They asked about extended warranty type stuff which I declined. They took no for an answer and didn't waste additional time badgering me. I did not feel pressured during any part of the process. If there wasn't paperwork involved, this would've been a quick deal. I only had to deal with my salesman (Mr. Moore) who I felt was very personable and upfront and the finance guy (sorry, was in there for such a short time that I forgot his name) who was able to answer any final questions I had and was only slowed by his printer's speed. A great overall experience from initial phone call to driving off of the lot! Will definitely get 1st shot if I ever have to replace my Accord. The only complaint I had was I didn't get to "play" the normal car buying process. I actually had time yesterday to "play" but they kept the process going without pressure or manipulation. Great job!
Customer: FF RNR
Excellent as always!
Eric took great care of me and my car today! As usual, the service and customer at Bob Howard Honda is second to none! We’ll be back soon for new tires. They gave me a very competitive quote!
Customer: Jennifer Munkres
I had an amazing service experience. In short, I had damage to my wiring harness that was affecting my electrical systems. Even though I need to go through my insurance to get the repair done, they were able to patch it up so the car is drivable until the repair takes place, saving me from needing to rent a car for the process. I appreciate that they are honest, and don’t recommend unnecessary repairs just to line their pockets. I bought my car here, with an excellent experience and the next one I’ll do so as well.
Customer: Victoria Williams
I had a good experience, the dealership manager was very friendly and helpful. I would recommend anyone looking for a reliable vehicle to purchase a Honda.
Bob Howard is a very friendly, customer service atmosphere! Ben was a fantastic sales person. Price was competitive with anywhere we had looked. The purchase and finance process was so smooth. Great experience!
Customer: Linda Alexander
I had them do some warranty work on my vehicle. They did an excellent job. They offer a free shuttle service and have free loaner vehicles for extended repair work. My service adviser Austin was courteous and kept me updated on the status of my vehicle.
Customer: Benny Fong
Excellent Customer Service - Seamless Transaction
Found a used Car that was on one of the other Bob Howard Auto lots. My dealer had not problem's with getting the car for me to look at, test drive, and was able to answer all of my questions & concerns. The car salesman and used auto manager were willing to work with my current financial situation and I was able to come back in the evening and purchase the vehicle. The F&I side of the transaction was actually quite pleasant, and the F&I guy wasn't a pain in my @** like most dealerships. Thank you for taking the time to take care of me & my family. We will return when we need another vehicle.
Great customer service and fast completion of requested service items. The details of what services were to be completed were explained and most of the scheduling and information is available online.
Excellent staff. Joseph, cal and Sean were easy and polite to deal with. Made the process almost painless Unusual for car dealerships! Will recommend to my friends.
Customer: Carol Brown
I came in for an oil change. The service was ver.
Excellent service! Quick and professional, comfortable waiting area. Eric was friendly and very courteous. He updated me on a recall and information for future car care.
Customer: Mary Baker
Looking for an Accord hybrid touring model .
The entire process went well from the sales to the financing department and final pickup. The salesman Steven Moore was very thorough in explaining the car’s features.
Customer: Bob Howard Honda
I would recommend Bob Howard Honda to all of my family and friends. They are fast, friendly, courteous and they take your time into consideration. My service advisor was CJ and I could not ask for a better service advisor
Customer: Curtis Harrell
I had gone to several car dealers and didn’t have a bad experience just not a great one. I was pleasantly pleased with everyone at Bob Howard. They were all knowledgeable, friendly and I didn’t feel pressured at all. They listed to what I was looking for in a car and what price range I could handle. They found me a car that I love and could afford. I am very pleased and would buy from them again!
Customer: Christina Nittler
Steven Moore was a great salesman... Very informative and no pressure. I had also done my homework on the Insight beforehand and Steven flashed out my knowledge tremendously. I can recommend Steven and the Insight.
Today was one of the few times I thought surely this process is going to be to expensive and take too much time. On the contrary, I met Austin and he was very personable, confident in his communication with me, and all around made today a very pleasant experience. I was in at 8:15 recieved a report of what was going on by 9:30 and completely finished at 10:30. I am an extremely happy customer! Thank you Austin!!
Customer: Tanisha Woods
I decided I wanted a new Honda Civic. I had 2 previous New Honda Civics. I called and talked to Steven Moore. I ended up in hospital and couldn't get into Honda. Steven called and checked on me. I came in on September 2 and within 3 hours, I drove away. He was courteous, knowledgeable, and not pushy. It was a very successful buy.Thank you Steven... I wanted to write a separate review, but apparently I can only edit. I wanted to give a shout out to Jamel Redmond, sales consultant. I was in on Oct 1 to ask some questions about my new car. Steven was out of the office and I had the help of Jamel Redmond. Not only was he courteous and helpful..He even put on my new tag...Thanks again Jamel...
Customer: Judy Gunter