Customer Testimonials
I will continue to use Bob Howard for car maintenance. Gino is someone that hopefully will be there the next time I need something fixed on my Honda.
Very quick & easy. Much more affordable than I expected from a dealership. Very courteous employees. Great experience
Staff is very helpful and offers great advice on required maintenance needs. Give useful advice for current and future maintenance requirements.
The service was awesome! I don’t remember the lady’s name but she was very respectful and handled exactly what i needed
Got an appointment for an oil change the same day. Nice! Waited at the dealership and they got right to it. Thank you!
Outstanding service. Prompt. Efficient. Fair.
Tank was incredibly straightforward and respectful. Took the time and had patience with all my questions. Caleb was also very informative on the issues my vehicle had. I’d come here for any service needed
Ok, I will. Wasn’t the best deal I ever made. It was not bad.
Angela was courteous, knowledgeable, kept me informed during the process and presented all my options for repairs. The tech was thorough and accurate. I am very appreciative for both.
Gino is an excellent customer service rep. He followed thru with notifying me when car went into service, provided me a telephone number to call with any concerns or questions, notified me when there was questions about an approval for additional service, and notified me when service was completed. He was great at doing exactly what he said he would do and following up with me. Great experience. Thanks much to Gino and the service technicians!!
Wisdom was very good and kowledgeable and provided what we needed to make our decision easier.
Gino at Bob Howard is excellent! I highly recommend him for your Honda service representative.
Friendly,helpful and honest. Got done quickly
Service department is easy to schedule appointments with and gives a full explanation of what needs to be done.
I purchased a used car from them with multiple problems. I was told that the cars go through a 100+ point check to make sure they function properly and any services they need are complete. Well, the car I bought had problems with the headlights. I say had because I fixed it. There is a problem with with dual climate hvac system. I have no idea what is going on with it. And the last thing is the sunroof is broke. Not a big deal, I knew that before I bought it. Now they say they changed the oil, but the ... Read More DealerRater - May 14, 2025
Easy process to find the car I needed. Very knowledgeable staff in all areas of the dealership.
This is the most amazing dealership I’ve ever purchased a Honda from and I purchased my 4th Honda from them. I initially worked with the general manager Brett, then touched base with Sean the sales manager, and Joseph Jones sold me my new Honda Accord SE, which is a gorgeous car. I got the deal I needed and I was in and out of the dealership in only two hours or less from start to finish. Best experience I’ve ever had with sales department including other Honda dealerships. Every single person I spoke to was incredibly nice, seriously ... Read More DealerRater - May 14, 2025
very easy going, made sure i was getting what exactly i was looking for at a good price
I am very happy w/ the service dept. at Bob Howard Honda. My entire experience was of excellent customer care-from scheduling, to dealing w/ a first class professional, knowledgeable service tech, TJ Cambell, to Deneen Cara’s cheerful attitude as I settled up. Highly recommend Bob Howard Honda for service.
Quick and friendly
Gino in service is great! Appreciate the support and help with our Hondas. Easy to schedule and great waiting area.
came here last July to test drive a few cars. didn't end up buying one here, but the customer service is phenomenal!
Friendly service. Prompt replies. Good selection. Transparency with the process. Visible prices and features available.
TJ was very professional and kind. I feel my service was done in an efficient amount of time.
They left the brake fluid off. It was low at least i thought they should have at least filled up. I spent 500.00. Not sure who exactly serviced it. Doesnt give me much faith in them.
My service agent Anthony (Tank) was an excellent agent. He was helpful and courteous. So very nice to the senior citizen. Please thank him, I put him in my phone for next time.
Easiest no hassle car buying experience I’ve ever had! Sean and Joseph in sales and Felecia in financing listened to me, helped me to achieve the price I and payment I needed and I was in and out of the dealership in under a couple of hours driving very happily away in my new 2025 Honda Accord SE
Great service! My service rep, TJ, went above and beyond to make sure I was taken care of and even made sure I didn’t pay more than I had to.
Friendly staff. Loved the link with the video inspection of my car and photos of the filters. Easy to schedule and they had me out in less than 1.5 hours. Great service! Will go back!
Recent experience at Bob Howard Honda Edmond, OK was the best service experience I’ve had in my life all because of Gino. I’ve owned Honda’s consistently for 22 years now. Gino and the mechanic diagnosed my problem and had it fixed then back in my hands in record time. Turbocharger replaced plus he had to work out details with a third party extended warranty company. Handled it all with poise and professionalism at the highest level possible!
Wonderful to have a service person who is so easy to talk to , Angela is the best at her job that I have ever experienced. I appreciate her honesty and information regarding my vehicle.
Anthony was very helpful with me today as I went to get my car serviced along with other issues I was having with my car. He helped work through all the issues I had with my car. He was very helpful, knowledgeable and efficient with me today. Got me out on time!!
Victor was awesome!
Benjamin was professional and courteous. Was a pleasure to work with him. Thanks Bud. Hope to see him in the future but not anytime soon.
Tank got me in and out quickly and was super friendly! Appreciate all the work!
Outstanding service!
Your service rep, Tank met me as I pulled in and immediately got me checked in for oil change and tire rotation. He then surprised me with a service agreement discount that was still in effect, so today’s service was at no cost! Wow! Thank you Tank for going to that extra effort!! 🌸🌸
I have the pleasure of having Trevor as my service consultant. He explained before during and after. I had a quick turnaround for oil change and tire rotation. I'll be back.
The service was quick and friendly. We dropped the car off and it was ready before the time estimated.
A Very friendly service advisor and good communicator. Appreciate the follow up. Under hood was very clean....no oil spill.
My service representative was Tank. He checked me in quickly, told me what some of my options were. I got my car back in a quick period of time, I had oil changed, cabin, air filter changed, and coolant flushed. All of that was done in about one and a half hours. I am always satisfied when I bring my car into Bob Howard Honda. I never feel pressured into purchasing services. I don’t want. Everyone is very professional.
Lovely people who are able to navigate challenges by maintaining fantastic customer service, particularly in the service department.
I took my 2020 Honda Accord in for a routine wheel alignment in early April 2025. During the visit, the dealership conducted a “courtesy check” on the vehicle and presented me with a list of “necessary” maintenance items totaling $2,600. It was apparent that many of these “necessary” items were completely unwarranted for the car’s age and mileage—premature by approximately 25,000 miles. When I raised my concern with Charles, the service manager, he was unable to provide any explanation whatsoever.
Additionally, the dealership “tested” my AC condenser without my request and informed me that it required replacement under an extended warranty issued ... Read More DealerRater - May 2, 2025
Took my vehicle in for service. I was very pleased with the prompt attention and service that I received. In and out, no problems.
Angela was amazing and took great care of me. Highly recommend you see her for your next service appointment at Bob Howard Honda. The service manager Chuck M was also great!!!
Has a great Great experience. Everyone was very nice and very helpful. Made the carbine process quick and easy.
Mike was great, we love our new car and was greeted right away and answered all of our questions.
The process was great and Gino was very helpful and communicated with issues.
Got it fixed, fairly quick too. Price was a little absurd in my opinion. Quoted $195 didn't mention anything else. Cashier wanted $236 and change. I had $198 in my wallet when I approved the quote. Talk about embarrassing, so now I'm the xxx hole? Doesn't seem fair.
We recently purchased a 2025 Honda CRV our salesperson was Leslie, she was amazing! She was kind and knowledgeable about the Honda line. Once we finally decided on the vehicle we loved we met with sales manager Sean, to do numbers which were fair and Sean was very upfront and transparent which we appreciated. Then off to finance where we were not pressured into buying all kinds of high priced unnecessary warranties. Just so you know we did purchase a warranty that was affordable and perfect for the amount of miles we drive a year. We have bought many cars over ... Read More DealerRater - Apr 26, 2025
As usual I received excellent service on my CRV this morning. Anthony Robinson, my advisor, was very knowledgeable and attentive. I appreciate Howard Honda. Thank you.
Kaden was the absolute best! In and out! Love taking my Honda here as I feel like they truly care and take care of you!!
Everything was so smooth, scheduled service online. Arrived early was taken care of right away! While waiting, enjoyed the waiting area with my daughter. We even played a quick game of corn hole. A family favorite! Love taken my Honda here, I feel like they truly care and take care of us!
I was greeted by Tank whom I had never met even though we have all of the service done on our 3 Hondas only at Bob Howard. He took excellent care of me and my car from the minute I pulled into the drive even though I didn’t have time to make an appointment due to the flashing warnings on my dashboard. Tank let me know there was a recall on my 2017 CRV and said that would taken care of during this visit. I felt he went above and beyond in keeping me informed of the status of my car. ... Read More DealerRater - Apr 25, 2025
Very friendly advisors, high quality technicians, a very pleasant experience each time I come by
Service was very good Angela in service department was very helpful Yhank you Bob Howard.
Got my car in and out and even washed it for me. Used a coupon and made it a little cheaper for me. He did great
Great service
The experience I had today was great. The wait time was short. TJ took the time to help me get a better understanding of what’s going on with my car. He was friendly and very professional.
I have always taken my cars to Bob Howard Honda, and I always will! Great people and great swrvice
I had great, fast, friendly service. My technician went the extra mile to ensure all service needs were met and kept me informed during tne process
Found TMPS problem within a reasonable time. They honored the parts warranty after receiving the receipt of purchase from another Honda dealership.
it's good so far.
Courteous and efficient service. Comfortable waiting room w/free coffee (would have liked to have artificial sweetener). WiFi is provided so I could get some things done while my truck got serviced.
Serviced Honda today. Tank took care of us. Was helpful and professional. Would recommend to friends and family.
Thorough, informative, friendly, helpful, knowledgeable about problem. Kept me up on progress. Clean waiting room.
Best place to take your car for service. There was an extra issue that was wrong with my vehicle and let me know and got it repaired. Thank you guys for your great service!
Great deal on oil change and tire rotation
Great experience. Super nice and knowledgeable about what we were looking for. Very good over all.
Fast friendly service. No upcharges or unnecessary work. I go there because of the quality of service.
Easy and efficient getting appts. Easy in and out on services. Thorough explaining service when leaving
I took advantage of tax day oil change offer. It was a busy morning but was in and out in a reasonable amount of time.
Repaired our Honda Accord quickly and efficiently. We will definitely return!
I go there because of TJ and only that reason. Only go where i trust
I have experienced great customer service during my car maintenance visits at Bob Howard Honda on Kelly Ave.
As usual, superb help from Gino on taking care of my Honda’s needs!
He did a great job and kept us informed as to how progress was making on our van
I have purchased several cars over the years at Bob Howard Honda and enjoyed working w/ the sales team, but your service dept. keeps me as a loyal customer. I appreciate the professional service staff. Especially have enjoyed working w/ TJ and Gino.
I appreciate the regular communication from the service department about potential service needs and with reminders about upcoming checks.
They always take good care of my car needs! The service is commendable each visit.
Excellent service and friendly staff...in and out promptly...will definitely use again in a few months