What do customers say about the staff at Bob Howard Honda?

Bob Howard Honda customers describe the staff as friendly, helpful and low-pressure, in sales and in service. The store holds 4.5 stars on Google across 4,362 reviews.

Customers who write about the people at Bob Howard Honda tend to describe a calm, clear process. Some name a salesperson, a finance manager or a service advisor. Others say they were kept updated while their car was in the shop. The reviews below are one customer’s visit each, quoted whole.

Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.

Bob Howard Honda customers describe friendly staff who keep the pressure low

Our Google record, as of November 2026, is 4.5 stars across 4,362 reviews, and 82 in 100 of them are five-star (Google, 2026).

In an August 2026 5-star Google review, Joy H. wrote: “Wonderful staff! Fast, efficient, friendly service!”

In an August 2026 5-star Google review, Mallory wrote: “Mike was very communicative and nice and helped me get my car fixed quickly! I had a great experience.”

What do buyers say about the salespeople at Bob Howard Honda?

Buyers who describe a sales visit tend to say the process was smooth and without a hard push. One April 2026 buyer said the timing of Honda’s rebates made the negotiation simple.

In an April 2026 5-star Google review, Nila S. wrote: “I recently purchased a new CRV Hybrid from Bob Howard’s Honda. I would highly recommend them. I purchased while Honda was offering some pretty good manufacturing rebates and incentivesso there was no intense negotiation or anything and the process was very smooth and straightforward. The salesman, Taylor Cook, even came to pick me up at a car rental place. Finance representative was also very friendly and personable. The entire process was stress-free.”

How do Bob Howard Honda staff handle trade-ins and financing?

Trade-in and finance are where many buyers want a clear answer fast. Your offer is confirmed after a dealer verifies your vehicle details.

We offer a secure online finance application, so you can start your financing before you visit.

In a January 2026 5-star Google review, Chris R. wrote: “Easy to work with. Kristel was great. Didn’t waste our time. Fair on sale price and trade in value. Will buy from here again”

In an April 2026 5-star Google review, Nate wrote: “Amazing experience they went above and beyond making a deal that would work for me. Greg in finance really helped my family out with finding a way to make sure I had all the coverage I needed. For how much Greg actually helped I will be coming back for the next car purchase.”

What do customers say about the service advisors at Bob Howard Honda?

Service customers tend to mention two things: the advisor kept them informed, and the advisor explained the work clearly. Both show up in reviews from March, June and July 2026.

In a March 2026 5-star Google review, Billy E. wrote: “Zach handle our fuel pump recall excellent. He got us in next day and kept my informed of the situation along the way.”

In a July 2026 5-star Google review, Peter C. wrote: “Outstanding service. Our service advisor Mr. Z Hardesly explained what was going to happen to my truck during service inspection. The inspection was completed in timely manner. Thank you, Zachary.”

Which Bob Howard Honda employees do customers thank by name?

Some customers name one employee and ask for them again. Kaden is named in two reviews from July and September 2026, for updates, a coupon and a tire rotation reminder.

In a July 2026 5-star Google review, Gail O. wrote: “Kaden was friendly, professional, and efficient. He let me know about a coupon I didn’t even know I qualified for, which saved me money, and he reminded me it was time for a tire rotation so I could keep my car in good shape. He got me in and out quickly while still providing excellent customer service. I really appreciate his honesty and attention to detail. Thank you, Kaden!”

What do customers say about help from Bob Howard Honda after they buy?

Some customers return for service after the sale because the follow-up stayed consistent. One October 2025 reviewer said the service after the sale is what keeps them coming back.

In an October 2025 5-star Google review, Lee D. wrote: “I am, and have been, very happy w Bob Howard Honda. The service department is great–thorough and they don’t waste any time getting the work done. And it has been the service after the sale that has kept me returning. LD”

In a November 2025 5-star Google review, Roshan R. wrote: “It’s been a year since I bought my Toyota Prius from this dealership, and I’m still really impressed with their service. Steve has been fantastic he helped me out even a year after my purchase, which really shows how much they care about their customers. The salesperson who sold me the car (I can’t remember his name, but he mentioned he used to play basketball at OU) gave me a great deal and excellent value. Overall, a great experience from start to finish!”

What happens when you drop in for light service at Bob Howard Honda?

Light service does not always need an appointment. You can pull into an express service lane without booking for light work such as oil and filter changes, fluid checks, multi-point inspections, tire rotation and repair, wiper blades, battery testing and replacement, bulb replacement, and engine and cabin filters.

In a July 2025 5-star Google review, Madelyn T. wrote: “Kristian in services dept is terrific. Polite, professional, and kind. I will be back to get services he recommended. Entire process went smoothly and was able to relax in lounge area until service was complete.”

FAQ

How do I book a test drive at Bob Howard Honda?

Test drives can be booked online or by phone. Call sales at (405) 753-8700, or visit 13201 N Kelley Ave, Oklahoma City, OK 73131.

How do I get pre-approved for financing before I visit Bob Howard Honda?

The online credit form has two steps and takes minutes. Start it on the pre-approval site before you come in.

How do I find out what my trade-in is worth before I go to Bob Howard Honda?

Use the online trade-in tool. It calls the trade result an instant offer, and the offer is valid for 7 days.

How do I schedule service at Bob Howard Honda?

Service appointments can be booked online. Walk-ins with no appointment can use the dedicated express lanes for the light services listed above.

What should I look for in reviews of a dealership’s staff?

Look for reviews that name a person and describe what that person did. Our Google record is 4.5 stars across 4,362 reviews, and 82 in 100 of them are five-star.

How can I avoid feeling rushed when I shop for a Honda in Oklahoma City?

Start online. Use the trade-in tool and the secure finance application, then book a test drive. We sell new Honda: Accord, Accord Hybrid, Civic Sedan, CR-V, CR-V Hybrid, HR-V, Passport, Pilot, Prologue, Prelude, Odyssey and Ridgeline, among others.

Where is Bob Howard Honda and when can I visit?

We are at 13201 N Kelley Ave, Oklahoma City, OK 73131. The sales department is open Monday to Saturday from 8:30 AM to 9:00 PM and closed on Sunday. Reach sales at (405) 753-8700 and service at (405) 753-8778.

Why shop at Bob Howard Honda on North Kelley Avenue in Oklahoma City?

We are Bob Howard Honda at 13201 N Kelley Ave, Oklahoma City, OK 73131, part of Group 1 Automotive. We sell new Honda and used cars of many makes. Our certified pre-owned Honda vehicles come with a 172-point inspection by factory-trained technicians, an extended powertrain limited warranty and a bumper-to-bumper limited warranty, both backed by Honda, and a vehicle history report at no cost.

Our Google record, as of November 2026, is 4.5 stars across 4,362 reviews. Leasing is available alongside new and pre-owned financing.

In a May 2026 5-star Google review, Robbie M. wrote: “Huge shoutout to Brett Goodner, Taylor Cook, and Greg Cortes for making the process of buying my CPO Honda Ridgeline smooth from start to finish. Honest, professional, and genuinely great people to work with. They took care of me every step of the way and made the whole experience easy and stress-free. If you’re looking for a team that truly cares, go see these guys!”

Start your visit online with the trade-in tool or the finance application, then call (405) 753-8700 to book a test drive at Bob Howard Honda.

Bob Howard Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 753-8700.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Honda for complete details regarding current vehicle inventory, pricing, and equipment.