What the service department at Bob Howard Honda is like
Bob Howard Honda’s service department is built around keeping Oklahoma City Honda owners informed and moving. Owners on the north side of the metro usually want to know what a visit involves before they book one, and the answers come from how the advisors explain the work, how updates reach the bay, and how long the visit takes.
The answers below come from what customers wrote and from how we run the department.
Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.
What is the service department at Bob Howard Honda in Oklahoma City like?
Bob Howard Honda’s service department is where most of our customers’ praise lands: advisors who explain the work, updates that keep owners informed and a waiting area built for the wait. Our Google record stands at 4.5 stars across 4,311 reviews, and 82% of them are five-star (Google, 2026).
Kay J. wrote in a September 2025 Google review: “Bob Howard Service Dept always takes care of us. If we have an issue, it’s resolved quickly and professionally. We appreciate their friendliness and efficiency! We love working with Tank and will return for our next Honda service.” A buyer deciding where to service a Honda wants that outcome: a problem handled quickly and handled well.
Do Bob Howard Honda service advisors explain the work clearly?
Customers name individual advisors at Bob Howard Honda and describe being told what the car needs, in plain terms. 39 of our 362 most recent four- and five-star Google reviews describe advisors who explain the work clearly.
Peter J. wrote in a July 2026 Google review: “Outstanding service. Our service advisor Mr. Z Hardesly explained what was going to happen to my truck during service inspection. The inspection was completed in timely manner. Thank you, Zachary.” For a buyer, the test of an advisor is whether you know what the car needs and why before any work starts.
How does Bob Howard Honda keep service customers updated on their car?
Service customers at Bob Howard Honda describe getting updates while the car is in the service bay. 44 of our 362 most recent four- and five-star Google reviews describe updates and communication during the visit.
Mykala wrote in a January 2026 Google review: “Very fast with my oil/ tire rotation. Gave me updated information as the process was happening. My service tech took good care of me and insured all my questions were answered! I did have an appointment, so that helps as well.” Booking online puts the visit on the calendar, and the updates keep the owner informed while the work is underway.
How long does a service visit at Bob Howard Honda take?
Time depends on the job, so Bob Howard Honda separates quick work from longer repairs. Our express service lanes take walk-ins with no appointment for light services such as oil and filter changes and fluid checks.
102 of our 362 most recent four- and five-star Google reviews describe quick or on-time service visits. Valerie V. wrote in an April 2026 Google review: “Angela at the service department is great. She is very helpful and worked me in to get my problem fixed quickly. I dropped my car off and 4 hours later, the problem with my hatch is now completely resolved. Thanks Angela!” Traveling F. wrote in a March 2026 Google review: “Bob Howard Honda service was fantastic! They let me know what needed to be fixed online and didn’t hound me about my choices. They completed the oil change quickly and there weren’t any hang ups. I really appreciated their service.” The two visits show different sides of the same promise: a fast repair and a fast oil change, with no pressure in between.
What services does Bob Howard Honda in Oklahoma City perform?
Bob Howard Honda’s express service lanes take walk-ins with no appointment for oil and filter changes, fluid checks, multi-point inspections, tire rotation and repair, wiper blades, battery testing and replacement, bulb replacement, and engine and cabin filters. Only genuine Honda parts are used.
Parts can be requested online through a form, and we call when they are ready to pick up. The form is a price request rather than an online checkout, so a buyer knows what to expect before the visit.
What can you do while your Honda is in service at Bob Howard Honda?
The service waiting area at Bob Howard Honda has free coffee, WiFi, work stations and a children’s play area. If you need to leave while the car is being serviced, we can call a rideshare for you.
6 of our 362 most recent four- and five-star Google reviews describe the waiting area. Mike S. wrote in a November 2025 Google review: “I was professionally greeted by Ben at my appointment time. Check in was quick and easy. The service drive and waiting area were pristine. Service was completed right on schedule. The cashier was very pleasant and I was back on the road as a very satisfied customer.” For a buyer with a set appointment time, a clean and comfortable space makes the wait easier to plan around.
Why is Bob Howard Honda a good place to service your Honda in north Oklahoma City?
Bob Howard Honda is the north-side Honda store on the North Kelley Avenue and Broadway Extension corridor, at 13201 N Kelley Ave, Oklahoma City, OK 73131. Group 1 Automotive, one of the largest automotive retailers in the US and UK, stands behind the store.
We carry the full Honda lineup, from the Civic and Accord to the CR-V, Pilot, Passport, Odyssey and Ridgeline. The people who sell these cars also service them, so the owner who buys here can come back to the same store for maintenance and repairs.
How the Honda dealers serving Oklahoma City compare on Google reviews
Bob Howard Honda’s 4.5-star rating rests on 4,311 reviews, more than any other Honda dealer listed here.
| Dealer | Google rating | Google reviews |
|---|---|---|
| Bob Howard Honda, 13201 N Kelley Ave, Oklahoma City | 4.5 stars | 4,311 reviews |
| Battison Honda, 8700 Northwest Expy, Oklahoma City | 4.3 stars | 1,996 reviews |
| Eskridge Honda, 9000 S I-35 Service Rd, Oklahoma City | 4.5 stars | 1,425 reviews |
| 6th Avenue Honda, 4300 W 6th Ave, Stillwater | 4.3 stars | 950 reviews |
| Fowler Honda, 955 N Interstate Dr, Norman | 4.2 stars | 866 reviews |
Frequently asked questions
Can I book a service appointment at Bob Howard Honda online?
Yes. Appointments can be booked online, so you can pick a time before you drive over. Express lane walk-ins for the light services listed in our service offerings do not need an appointment.
Does Bob Howard Honda take walk-ins for light service work?
Yes. The express service lanes take walk-ins with no appointment for a listed set of light services. That list includes wiper blades and bulb replacement, alongside oil changes and fluid checks.
Can I get a ride while my Honda is being serviced?
Yes. Service amenities include calling a rideshare for the customer while the car is in service.
Can I request a part before I come in?
Yes. Parts can be requested online through a form, and we call when they are ready to pick up. It is a price request, not an online checkout.
Does Bob Howard Honda use genuine Honda parts?
Yes. Only genuine Honda parts are used in our service department.
Where is the Bob Howard Honda service department?
The service department is at 13201 N Kelley Ave, Oklahoma City, OK 73131, on the North Kelley Avenue and Broadway Extension corridor.
How Bob Howard Honda runs express lanes for quick service jobs
A north Oklahoma City owner who wants a service visit without guesswork has a simple start: book online, or drive in for a light job. The advisors explain the work, and the waiting area is built for the time the car spends in the bay.
Owners rate us 4.5 stars across 4,311 Google reviews. For the north-side owner who wants a Honda serviced by a store that knows the brand, start at 13201 N Kelley Ave, Oklahoma City, OK 73131.
Bob Howard Honda’s service department answers the question owners ask before a visit: what happens to the car once it is in the bay. Appointments can be booked online, and express lanes take walk-ins for light work.
Bob Howard Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 753-8700.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Honda for complete details regarding current vehicle inventory, pricing, and equipment.
