Why is Bob Howard Honda rated 4.5 stars on Google?

Bob Howard Honda holds a 4.5-star Google rating across 4,311 reviews, and Oklahoma City Honda shoppers on the north side often ask whether that rating reflects how the store treats buyers and service customers. We answer with the numbers behind it: more reviews than either of the city’s other two Honda stores, and the same praise for our sales process, our service department and our pricing.

The rating comes from volume and consistency. Read what customers wrote and the same strengths come up again and again.

Keep reading below, then schedule a test drive in Oklahoma City. Bringing your own numbers to the lot settles this faster than any spec sheet.

Why is Bob Howard Honda rated 4.5 stars on Google?

Bob Howard Honda holds a 4.5-star Google rating across 4,311 reviews, and 82 in 100 of them are five-star. Customers keep praising our sales process, our service department and our clear pricing, and the counts show how often.

Among our 362 most recent four- and five-star Google reviews, the sales process is a topic reviewers describe. One buyer shows what those reviews are describing: a salesperson who helped a family find a car that fit their needs.

In a July 2025 Google review, Patty B. wrote: “We had been car shopping all day on July 25 once we got to Bob Howard Honda our sales person Lovato was very welcoming and treated us not like a sale but like a friend. He went above and beyond to help us and found the car that would fit our family needs.”

That is what the sales side of our rating looks like, one buyer at a time.

How many reviews does Bob Howard Honda have compared with other Oklahoma City Honda dealers?

Bob Howard Honda holds 4,311 Google reviews at 4.5 stars, the largest review base of any Honda dealership in the Oklahoma City metro. That is more than the city’s other two Honda stores hold together, so our rating rests on thousands of buying and service experiences.

A rating built on 4,311 reviews carries the weight of thousands of buying and service visits. Each review is one customer’s account, and the total is what makes the 4.5 dependable.

What do customers say about buying a Honda at Bob Howard Honda?

Buyers describe a sales process that stays low-pressure and clear on price, and they name the people who helped them. Of our 362 most recent four- and five-star Google reviews, 49 describe the sales process, and 46 thank a named salesperson.

One buyer describes the whole visit, from first question to signature.

In a March 2026 Google review, Peggy L. wrote: “Such an awesome experience! I found the perfect car and Christian was amazing, super honest, easy to talk to and really knew his stuff. Christian, Trent and Edgardo took care of me from the beginning to the end. They made everything quick and stress-free. Easiest purchase I e ever had. Thanks guys!”

Naming the salesperson matters to buyers. Another customer singled out a salesperson for not pushing.

In a September 2025 Google review, James R. wrote: “Had a great purchasing experience with Bob Howard. Steve was fantastic- isn’t pushy, easy to work with, doesn’t feel like he’s trying to “sell” you a car. We were very happy and are loving our recent purchase.”

Does Bob Howard Honda give clear pricing and a fair trade-in offer?

You can value your trade online and see an instant offer before you visit, and our payment calculator accepts that trade-in amount. Of our 362 most recent four- and five-star Google reviews, 19 describe our clear pricing.

Clear pricing shows up in the reviews as a plain statement about cost. One buyer describes a same-day repair where the cost was stated up front.

In an August 2025 Google review, Tj P. wrote: “Got me in at the last minute. Was able to diagnose and communicate the issues quickly. Upfront and honest with the cost and was able to get the work done quickly. Even washed the car. Thanks Gino!”

The trade-in offer is the other half of the price. A buyer who sold a car to us at the store describes the value as fair.

In a January 2026 Google review, Chris R. wrote: “Easy to work with. Kristel was great. Didn’t waste our time. Fair on sale price and trade in value. Will buy from here again”

We offer an instant trade offer on our trade tool, a two-step credit pre-approval form that takes minutes, and a payment calculator that accepts a trade-in offer amount. A leased Honda can be bought out mid-term or at the end of the term.

How does Bob Howard Honda handle service visits and wait times?

Our service department is the strength customers mention most often, and the visit is built to move quickly. Appointments can be booked online, and our express service lanes take walk-ins with no appointment for oil and filter changes, tire rotation, battery testing, wiper blades and filters. Only genuine Honda parts are used.

Of our 362 most recent four- and five-star Google reviews, 102 describe service department reliability, and 64 describe updates and advisor communication during the visit. Service is the part of a dealership that brings customers back, and across the industry it carries real weight: the national average overall customer satisfaction score for U.S. dealer service is 868 on a 1,000-point scale (J.D. Power, 2026 U.S. Customer Service Index (CSI) Study, 2026). Dealerships wrote more than 276 million repair orders in 2025, with service and parts sales exceeding $164 billion (NADA Data, 2025).

One long-time customer describes the reliability behind those counts.

In a September 2025 Google review, Kay J. wrote: “Bob Howard Service Dept always takes care of us. If we have an issue, it’s resolved quickly and professionally. We appreciate their friendliness and efficiency! We love working with Tank and will return for our next Honda service.”

Updates during the visit are the other half of the experience. One customer describes being kept informed while the car was in the shop.

In a January 2026 Google review, Mykala wrote: “Very fast with my oil/ tire rotation. Gave me updated information as the process was happening. My service tech took good care of me and insured all my questions were answered! I did have an appointment, so that helps as well.”

Service waiting areas include a children’s play area, free coffee, WiFi and work stations.

What can you do online before visiting Bob Howard Honda in Oklahoma City?

Buyers can shop the Honda lineup, value a trade, get pre-approved in a two-step form that takes minutes, and book a test drive online or by phone, then finish in store. Service appointments also book online.

We sell new Honda models including the Accord, Civic, CR-V, HR-V, Pilot, Passport, Prologue, Odyssey, Ridgeline and Prelude Hybrid. Nationally, the buying path is mixed: 53% of vehicle buyers completed all purchase steps in person at the dealership and only 7% bought entirely online (Cox Automotive, Car Buyer Journey Study, 2026). When asked their preference, 63% said an ideal retail experience combines online and in-person steps (Cox Automotive, Car Buyer Journey Study, 2026).

Of our 362 most recent four- and five-star Google reviews, 11 describe the finance process. One buyer describes how the finance manager helped his family get the coverage it needed.

In an April 2026 Google review, Nate wrote: “Amazing experience they went above and beyond making a deal that would work for me. Greg in finance really helped my family out with finding a way to make sure I had all the coverage I needed. For how much Greg actually helped I will be coming back for the next car purchase.”

Why shop at Bob Howard Honda on North Kelley Avenue?

Bob Howard Honda is the north side’s Honda store, on the Kelley Avenue and Broadway Extension corridor, with the full Honda lineup from Civic to Ridgeline, new, used and certified pre-owned. It sells Honda only, and it is backed by Group 1 Automotive, with service, parts and financing under one roof.

We are at 13201 N Kelley Ave, Oklahoma City, OK 73131. Our 4.5-star Google rating across 4,311 reviews, 82% of them five-star, is the largest review base of any Honda dealership in the Oklahoma City metro. Honda’s SUVs, from the CR-V and HR-V to the Pilot and Passport, sit alongside the Civic and Accord, the Odyssey and the Ridgeline.

A north Oklahoma City buyer who wants a Honda and a straightforward, low-pressure visit can start here. Our sales team, our service advisors and our pricing are the reasons the reviews say what they say.

Frequently asked questions

Is a 4.5-star rating good for a Honda dealership?

Our rating is 4.5 stars across 4,311 reviews, which is what makes it worth reading. The number holds across thousands of buying and service visits rather than a handful. Customers praise our sales process, our service department and our clear pricing in their own words.

What do reviewers at Bob Howard Honda mention most often?

Service comes up most often, and one repair customer put it this way. In a July 2026 Google review, Rhonda A. wrote: “Angela Rowekamp was so helpful and went out of her way to help us get what we were looking for and complete repairs to my car.”

Do I need an appointment for an oil change at Bob Howard Honda?

Not always. Our express service lanes take walk-ins with no appointment for oil and filter changes, tire rotation, wiper blades and battery testing. Appointments can also be booked online.

Can I get pre-approved for Honda financing before visiting?

Yes. Our credit pre-approval form has two steps and takes minutes. You can then finish the purchase in store, and our payment calculator accepts a trade-in offer amount.

Does Bob Howard Honda sell certified pre-owned Hondas?

Yes. We sell new, used and certified pre-owned Honda vehicles, so you can compare all three in one store.

Can I book a test drive before I visit?

Yes. You can book a test drive online or by phone before you come in.

How Bob Howard Honda books service and trade offers online before you visit

Our rating rests on repeat praise from buyers and service customers, and the path to that experience starts before you drive in. Our 4.5-star Google rating across 4,311 reviews reflects visits that customers chose to describe in their own words.

Andy A. describes what a buyer sees after the sale. In an August 2026 Google review, Andy A. wrote: “Christian was very knowledgeable about the vehicle when he was explaining the features. Very easy to work with.” Book your service appointment or test drive online, then visit us at 13201 N Kelley Ave, Oklahoma City, OK 73131.

Bob Howard Honda is the north Oklahoma City store whose 4.5 stars rest on thousands of counted buying and service visits. Start online with a trade offer or pre-approval, then finish in store.

Bob Howard Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Oklahoma City showroom, or call (405) 753-8700.

Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Bob Howard Honda for complete details regarding current vehicle inventory, pricing, and equipment.